Terms of Service

Nirellea — Customer Information

Terms of Service

Welcome to Nirellea. These Terms of Service explain the conditions governing your access to our website, shopping experience, products and related services. Please read them carefully before using our store.

Important Information

By accessing our website or placing an order, you agree to these Terms of Service, subject to applicable laws and consumer rights that cannot legally be excluded.

Store: Nirellea

Governing Law: Texas, United States, subject to applicable law.

01 — WEBSITE ACCESS

Acceptance of Terms

By visiting or using the Nirellea website, you agree to comply with these Terms of Service and all applicable policies referenced on our website.

If you do not agree with these terms, you should discontinue using our website and services.

02 — ELIGIBILITY

Use of Our Website

You must have the legal capacity to enter into a binding agreement under applicable law to make purchases through our website.

You agree to provide accurate, current and complete information when placing orders or communicating with us.

03 — PRODUCTS & INFORMATION

Product Descriptions

Nirellea aims to provide accurate product descriptions, photographs, pricing and other product information.

Product colors and appearance may vary slightly depending on display settings, lighting and photography.

Product availability, descriptions and specifications may change without prior notice, subject to applicable law.

04 — ORDERS

Order Placement & Acceptance

Placing an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance.

We reserve the right to review, decline or cancel orders where permitted by law, including cases involving suspected fraud, inaccurate information, product availability issues or pricing errors.

If an order is cancelled after payment has been collected, any refund required by applicable law will be processed using an appropriate payment method.

05 — PRICING & PAYMENTS

Prices and Payment

Product prices are displayed in the currency shown on our website at the time of purchase.

Applicable taxes and other charges, if any, will be presented during checkout where required.

By placing an order, you authorize the applicable payment method to be charged for the order total. Payment processing may be handled by third-party payment providers.

06 — SHIPPING & DELIVERY

Shipping Information

Nirellea offers free standard shipping for eligible orders within the United States.

Our estimated total delivery timeframe is 4–7 business days from order placement. Estimated transit time after dispatch is approximately 3–5 business days.

Delivery estimates are not guaranteed dates. Actual delivery may vary due to carrier operations, weather, destination and other circumstances.

Please refer to our Shipping Policy for additional information about fulfillment, delivery and tracking.

07 — CANCELLATIONS

Order Cancellation Requests

Cancellation requests submitted before a shipping label is generated may be reviewed, but approval is not guaranteed.

Once a shipping label has been generated, an order generally cannot be cancelled through our standard cancellation process.

These operational restrictions do not remove any cancellation or other rights that may apply under mandatory consumer protection laws.

08 — RETURNS & DEFECTIVE PRODUCTS

Returns, Replacements & Refunds

Our standard return policy generally applies to eligible unopened products and is subject to the conditions described in our Return and Refund Policy.

If a product arrives broken or defective, please contact our support team within 24 hours of confirmed delivery. Include your order number and clear photographs of the affected product.

Approved defective-product claims will generally be resolved through a replacement at no additional product or shipping charge to the customer.

Any refund or other remedy required by applicable law will remain available where legally required.

Please consult our Return and Refund Policy for complete eligibility, reporting and resolution requirements.

09 — INTELLECTUAL PROPERTY

Website Content & Ownership

Website content, including text, graphics, logos, product presentation, design elements and other materials, is owned by Nirellea or used with appropriate authorization.

You may not reproduce, distribute, modify or commercially exploit our website content without prior written permission, except where permitted by law.

10 — PROHIBITED ACTIVITIES

Responsible Website Use

You agree not to:

  • Use our website for unlawful purposes.
  • Submit fraudulent or misleading orders.
  • Attempt unauthorized access to our website or systems.
  • Interfere with website security or functionality.
  • Use website content in violation of intellectual property rights.
  • Transmit malicious code or harmful material.
11 — THIRD-PARTY SERVICES

External Providers

Our store may use third-party services for payment processing, order fulfillment, shipping and other operational purposes.

Third-party websites and services may operate under their own terms and privacy policies. Nirellea is not responsible for independent third-party content or services except where applicable law provides otherwise.

12 — DISCLAIMER

Website Availability

We aim to maintain a reliable shopping experience. However, uninterrupted access to our website cannot be guaranteed at all times.

To the extent permitted by applicable law, website services are provided subject to their availability. Nothing in these terms excludes warranties or rights that cannot legally be excluded.

13 — LIMITATION OF LIABILITY

Liability

To the extent permitted by applicable law, Nirellea will not be liable for indirect, incidental or consequential losses arising from the use of our website or services.

Nothing in these terms limits liability where such limitation is prohibited by law, including applicable consumer protection rights.

14 — GOVERNING LAW

Applicable Law

These Terms of Service are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, subject to mandatory consumer protection laws applicable to the transaction.

Any dispute will be handled by a court or other competent authority with proper jurisdiction, subject to applicable law.

15 — CHANGES TO THESE TERMS

Updates & Modifications

We may update these Terms of Service from time to time to reflect changes in our operations, services or applicable legal requirements.

Updated terms will be published on this page with a revised update date. Continued use of our website after changes take effect is subject to applicable law.

16 — CONTACT INFORMATION

Questions About These Terms?

If you have questions regarding these Terms of Service, please contact our customer support team.

Store: Nirellea

Email: support@nirellea.com